I had the best experience in Havana. And one of the highlights was the staff at NH Capri. Avianna was always smiling and so pleasant to be around. Then you have Yumila, your chambermaid.
Always greeted you with a big bright smile. But I smile is not enough for me. It is when you come back to your room, and it cleaned and well serviced. That is what Yumila provided along with amazing cozumel flats fishing suggestions and tips. I have been in sales in corporate America for some of the best companies like Xerox, HP, and Canon. So I am all about customer service and satisfaction.
This hotel far exceeded my expectations. I hate to call out names as there are so many more who helped and made my vacations memorable. Thanks to all the staff at NH Capri.
Very excellent overall service and fabulous rooftop pool. Especially by Elizabeth and Amilde, both of whom were very accommodating and obviously dedicated to excellence in their work. A perfect example of the pride that Cubans take in their work.
We have had a very high four nights stay at the Hotel Capri in Havana. The double room was excellent and clean, with the staff being amiable and helpful always with a smile. Especially in the morning with Suni in the breakfast bar.
Not to mention but a few more staff helping us with our luggage. Also arranging a 1950’s car plus our virgin guide Dennis who arranged a fantastic trip to the club Tropicana not to mention a day trip around the old and new parts of Havana with an excellent guide (sorry I can’t remember the young ladies name).
But she was very knowledgeable about the town. All in all, it was a great and delightful experience which they made for us. Thank you all here from my wife and me.