We had a great holiday, lovely clean resort, modern room, with everything we needed. All the staff was terrific, especially animation, who was very attentive, especially Adrian and Mia. The entertainment was great, plenty of choice food and not forgetting all the delicious cocktails.
My husband and I arrived on the 9th of June for our honeymoon although my mistake I booked as a holiday through Thomas cook forgetting to add it was our honeymoon. But wow what a place to continue to fall In love. The staff is very accommodating – one of them told me about the snuba diving cozumel tours we can take, and the hotel and beach are absolutely beautiful. Considering how busy it is, it still never feels crowded we’ve not even left to go home and are already planning on our return. Thank you for giving us the best start to married life.
Had a great time. All was perfect. In particular, the beach and pool animators are so fantastic. Thanks, Jeannie in the bottle, Yuris, and Charlie. Good food, clean rooms. Too many mosquitoes for my liking, but knowing beforehand helped.
We were here for a small wedding, and the setting is fantastic. We saw dolphins in the sea on our first night there. The staff is excellent and accommodating. We did a few trips – all worthwhile, crocodiles, Moron, and speedboat. A great place to go – you won’t be disappointed.
I did the pool once, but the only reason I did it earlier is that i have a pool of my own so I make sure I stay at the beach for pretty much the whole day. The animators made me feel so welcome, and shows are a must see notably the Brazilian Show.
I also have to talk about Roberto Carmona Ramirez, he is the director of food and beverages. Roberto is such a fantastic human being, there is not one day that went by that he didn’t go out of his way to say good morning to you and made sure your stay was pleasant.
The main reason I would go back to Pullman is because of Roberto. I wish I could talk directly to his boss and tell them what kind of gem they have. In a nutshell, the resort at it’s entirely is a 5 star.