I visited Sol Palmeras for 1 week from May 29 – June 5, 2019, along with a group of 7 people. The resort and beach were beautiful and clean. The staff were friendly and always gave service with a smile. I loved being able to have an ice cream bar on the resort. The buffet was great and had a lot of variety of food (I was always kept full!). If I were to give an improvement, sometimes the pool could have been cleaner.
I want to send a special thanks to those who provided excellent service. These individuals always went above and beyond and deserved a raise. At the buffet: Jorge, Lasiel, Humberto, Olga, Barbarito, Maria Teresa, Cocina and Abel (thanks for always making great spaghetti). At the lobby bar: Lasiel Yamilet Reyes.
Good food with lots of options. Beautiful beaches and pools. Friendly staff – they recommended me the cozumel atv tours for my family, and excellent entertainment staff! They make every second here fun! Hi to Juan and Yohanky, thanks for the basketball game! Clean room and lobby, everyone here is so friendly. And they work hard to put on entertaining shows every night.
When I was last there, the beach had “shrunk” considerably but happy to say it has been reclaimed and looks fantastic again. New palapas for shade and more sunbeds have been added. Have to admit, the beach is my favorite spot. I am one of those people who put my towel on the sunbed very early in the morning, but I am back on the beach by 9.30 at the latest and there most of the day.
It was the 29th anniversary of the hotel while I was there. So lovely to see members of the staff enjoying the music in the indoor theatre that afternoon. Not sure who the singer was, but he had a fantastic voice.
Jorge and Francie at the Lobby Bar and Raime at the Turquino Bar go above and beyond looking after me. Muchas gracias amigos.
Now that I am back home, it is time to start planning my November 2019 trip. The excellent staff at the resort are the ones who make my vacations so enjoyable.