edsrails.com wants to be your chosen skate gear supplier. If you have any suggestions or comments please email us at sales [at] edsrails [dot] com.
Our Contact details:
160 Palmerston Road Woodston Peterborough Cambridgeshire PE2 9DF United Kingdom
Phone: 01733 560177
Email: sales [at] edsrails [dot] com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart.
After you have finished your selection, click on "Check out" and you will be asked for a few details that we need to be able to satisfy the order.
We only accept Paypal payments for online processing at this time.
Once your paypal payment has cleared your goods will be shipped.
We are sorry but we cannot accept international orders at this time - Please call us to discuss this.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
And now for the legal bit - Selling skateboard gear is a potentially litigious business and therefore we have to ensure we are protected from claims from irresponsible users.
There are people out there that will deliberately hurt themselves in order to bleed us dry in the courts.
Without this next section there's no Ed's rails.
Any decision made in relation to purchasing goods and/or services as a result of information obtained from our site is your sole responsibility. The only warranty that we can give regarding the accuracy of the information is to state that all reasonable endeavours are made to remove inaccurate information from the site as soon as we are able.
Skateboarding and use of skateboard accesories is an extremely hazardous activity and as a result we will not be liable to any customer of member of the public for injury or loss resulting from the use of equipment purchased from Ed's rails or any of its affiliates.
We encourages all skateboard riders to wear all protective gear. Skateboards can become unstable and serious injuries or even death can occur to the most highly skilled riders.
Our equipment is not intended for dangerous and destructive skateboarding and we do not encourage or expect our customers to use our equipment in these conditions.
We advise all our customers to inspect the equipment each and every time they ride. Look for faulty, loose or deteriorating components and replace, clean or adjust for proper operability as necessary. If a component is found to be bad or unsafe to use, replace it IMMEDIATELY. We are not responsible for accidents due to wear and tear.
The bottom line is that skateboarding has been around for over thirty years now, and though it is a great and fun sport, it can be dangerous. If you don't know that, or don't want to accept the dangers and risks that come with the sport of skateboarding, then don't buy our equipment.
Shipping And Handling
All small ramps and rails are sent out with APC overnight and are a before 3pm delivery.
All large ramps are pallatised and are on a 48hrs time schedule (from leaving our workshop), at busy times or for very long distaces our shipper reseves the right to take a further 12hrs.
It is possible to upgrade pallatised deliverys to a next day guaranted delivery but this does incurr an extra charge (ring for details).
Most items will leave our workshop within 10 days of us reciving the order, standard shipping times apply after this.
Edsrails make every effort to meet our stated delivery times but once it leaves the workshop it is the shippers hands and we cannot be held resposible for late deliverys.
If you feel a delivery is late please ring and leave a message and we will chase it up for you.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, we do not charge VAT at this time. Once our level of annual trade reaches the limits set out by Customs and Excise we will be obliged to add VAT.
We will place a notice at the point this becomes applicable.
Credit Card Security
We do not process credit card details at this time but hope to have this facility shortly.
To pay by Credit Card we offer payment through Paypal.
All of our products come with a 30 day guarantee.
All our steel framed componenets come with a lifetime guarantee.
If you need to reach us, please email us on sales [at] edsrails [dot] com
Alternatively, you can call on 01733 560177 or write to us at
160 Palmerston Road
edsrails.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Should you be disatisfied in any way with our products you may return them at no cost* within 28 days of purchase.
Your statutory rights are not affected by these terms.
*Applies to parcel items only, unless damaged or faulty pallatised items will incurr the standard shipping charge.